Refund policy

30-day returns

You may request a return within 30 days after delivery by emailing fatihyosma83@gmail.com with your order number and the reason for your request. Items returned because of a change of mind must be unused, in their original condition, with included accessories and original packaging where possible. Please provide proof of purchase.

How to return an item

Contact us before sending anything back. We will provide return instructions and the appropriate return address. Our Sheridan business correspondence address is not a confirmed returns warehouse. Do not send items there without our instructions.

Return costs

For change-of-mind returns, you are responsible for return shipping. Original standard shipping charges are not refunded for these returns. We do not charge a restocking fee. For an incorrect, defective, or shipping-damaged item, contact us with details and photographs if available; we will arrange an appropriate replacement or refund and cover any required return shipping.

Refunds

After receiving and inspecting your return, we will email you the outcome. Approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund. If more than 15 business days have passed since approval, contact us.

Cancellations and exchanges

Contact us promptly if you wish to cancel or change an order. We cannot guarantee changes once fulfillment begins. For an exchange, contact us first so we can confirm availability and the next steps.