Terms of service

About these terms

Tuzoa is operated by FANEX LLC. These terms apply to your use of tuzoa.com and purchases from our store. Our store is hosted on Shopify. Please review these terms and our privacy, shipping, and return policies before ordering.

Using our store

You must be legally able to enter into a purchase agreement, or use the store with the involvement of a parent or legal guardian. Provide accurate contact, billing, and delivery information. Do not use the site for unlawful purposes, fraudulent transactions, unauthorized access, or activities that interfere with its operation.

Products, prices, and orders

Prices are in US dollars. Applicable taxes and shipping charges are shown at checkout. Product availability, descriptions, and prices may change. We try to present products accurately, but screen colors may differ from the actual item. If a material error or availability issue affects an order, we will contact you to explain the available options, including cancellation and a refund of amounts paid for canceled items. An automated order receipt does not guarantee that an item has shipped.

Payment and shipping

Available payment methods are displayed at checkout. We ship only to the United States. Standard shipping is $4.99 for orders below $50; orders of $50 or more qualify for free standard shipping, based on the subtotal after discounts and before tax and shipping. See our Shipping Policy for details. Estimated delivery dates are not guarantees.

Returns and order issues

Our Return and Refund Policy explains the 30-day return request window, return conditions, and refund process. Contact fatihyosma83@gmail.com promptly about damaged, incorrect, or missing items. Nothing in these terms removes rights that cannot be waived under applicable law.

Website content and third-party services

Website content is owned by or licensed to its respective rights holders. Do not reproduce it for commercial use without permission. Third-party links and services may have separate terms and privacy practices. We do not guarantee uninterrupted access to the website.

Privacy

Our Privacy Policy describes how personal information is collected, used, and shared. Do not send payment card details or identity documents by ordinary email.